We provide real-world scenario training that is both enjoyable and effective.
Through the use of multi-media and various experiential activities, the Outreach Cultural Intelligence training uses unique methods to set the tone for an interactive discussion, engage in meaningful community role play activities, and allow officers to evaluate their potential for exercising bias.
We create an in-depth experiential training with bespoke local elements that highlight officers’ connections to the community, provides an understanding of the different roles members of society play, demonstrates the ripple effect of officers’ actions, and emphasizes the importance of building trust with the community through respect.
Don't take our word for it, see what officers are saying about our training!
We help law enforcement agencies establish forums where community members can engage with them.
One of the best ways to build public confidence is to provide people a forum to meet government officials, to express their concerns, and to learn about how those concerns are being addressed. When people can meet with and get to know their police officers, trust and respect is established. When law enforcement agencies have a mechanism for explaining how concerns have been addressed, communities see that progress can be made through dialogue.
Our partners are some of the leading experts in the world on building community engagement. We have established community forums in cities around the country, written a book on the subject, testified in front of Congress on the subject, and been consulted by governments around the world.
We help law enforcement agencies develop long-term strategic plans that give them comprehensive, clear, and specific ways to improve their relationships with the communities they serve.
Strategic plans offer incredible advantages to law enforcement agencies, including:
Having developed Strategic Plans in some of the most complex and controversial situations in the world, we understand the process of designing and implementing long-term vision while confronting and addressing short-term challenges.
This has been the best in-service class I’ve had in 23 years. (December 2015)
[The training] also forced you to take your police hat off and look at things as a parent and part of the community. (July 2016)
As police officers the relationship we have with citizens of the community is crucial. This class can, and did, help me develop perspectives from different roles related to policies and media. Great course. Very helpful. (May 2016)
The roleplay is strong and the class does a good job of getting you to step outside your normal role. Made me focus a little more on dealing with people as individuals, not representatives of groups. (August 2016)
The training was good. What you do is relevant within today's social climate. The instructor was excellent, self-aware and socially aware. (February 2016)
The class reminded me of the incidents we deal with every day. (August 2016)
We are a product of Outreach Strategists, an experienced public relations firm with award winning staff. Our team specializes in law enforcement training, community engagement, and building strategic plans, all with the goal of empowering officers and the community with cultural intelligence.
Mustafa is a former consultant to the Department of Homeland Security, under the George W. Bush Administration, where he helped to develop countering violent extremism programs at home and abroad. He has served as an advisor and political consultant to Houston Mayors Lee P. Brown and Bill White and numerous other law enforcement and judicial officials. He is a member of the Anti-Defamation League’s Coalition for Mutual Respect and holds a seat on the board of Unity National Bank, the oldest African-American bank in Texas. Mustafa has led community engagement initiatives with the Harris County Sheriff’s Office and the State Department, and has personally trained over 1,500 police officers.
Dan Sutherland’s career has been focused on issues at the intersection of civil rights, civil liberties and national security, with a particular focus on building relationships between governments and religious, cultural, ethnic and racial minority communities. Mr. Sutherland was the first Officer for Civil Rights and Civil Liberties at the Department of Homeland Security. Mr. Sutherland also served as the first Executive Director of the Brown v. Board of Education 50th Anniversary Commission. He is the author of 2 books: Religion in the Workplace (published by the American Bar Association) and An Unlikely Friendship: Lessons in Cultural Intelligence.
A lawyer by trade, Dr. Richard Anthony Baker has spent 15 years as an equity compliance officer for two major university systems in Texas. In those roles, Dr. Baker managed the institution’s antidiscrimination efforts, including providing administrative guidance in the areas of equal opportunity and diversity, conducting formal investigations into complaints of discrimination, harassment, and sexual misconduct. Dr. Baker is also a Board Member and Region VI Director for the American Association for Access, Equity, and Diversity (AAAED), a national not-for-profit association of professionals working in the areas of affirmative action, equal opportunity, and diversity. Dr. Baker has the distinction of being the first African-American to graduate from Texas Tech University with a doctorate of jurisprudence and graduate degrees in Public Administration (M.P.A.) and Higher Education (Ph.D.).
President Obama designated Paul Monteiro as the Acting Director of the U.S. Justice Department’s Community Relations Service (CRS) in 2016. CRS serves as federal mediators in areas of local community conflict rooted in race, religion, disability, gender, gender identity, sexual orientation, color, or national origin. Paul previously served as director of AmeriCorps VISTA (Volunteers in Service to America) at the Corporation for National and Community Service. From 2009 to 2013, he was an advisor in the White House Office of Public Engagement and led outreach to faith-based organizations, Arab-American communities, and anti-poverty groups. He received a B.A. in history from the University of Maryland and his J.D. from the Howard University School of Law.
Linda Lorelle is an Emmy and Gracie Award-winning journalist best known for anchoring prime time newscasts at Houston’s NBC affiliate, KPRC-TV, for nearly 17 years. Linda has ventured beyond the anchor desk to produce documentaries, including the Emmy-winning “Beyond Brown vs. Board: The Journey Continues”, an in-depth look at how Houston desegregated its schools. As a member of the Greater Houston Women’s Hall of Fame, Linda is known and respected for her interviewing skills and her community involvement, which includes Co-Founding an education non-profit that received the City of Houston’s 2016 Diversity Award. Now a Principal at Outreach Strategists, Linda is often called upon to moderate complex panel discussions for Houston’s most high profile companies.